What is a Managed Detection and Response service?
Managed Detection and Response refer a to cyber security service delivered to a customer by an external provider, typically via a SaaS or cloud platform. These services rapidly detect, analyse, investigate and actively respond to threats across cloud, hybrid and on-prem environments and end-points, on behalf of the customer, ensuring the protection of their data and assets. Combining advanced analytics, threat intelligence, and human expertise in incident investigation and response at the host and network level, it is considered to be an advanced 24/7 security control suited for organisations that are unable to maintain their own security operations centre.
Features of MDR services:
MDR services integrate technology and analytics with expert-led services to secure an entire attack surface.
MDR Platform: This technology identifies all assets within an organisation's environment, profiles their risks, and then collects activity information from logs, event networks, endpoints and user behaviour. It continually analyses this data for correlations, behaviours and anomalies that may indicate malicious activity.
MDR Services: MDR analysts work with the MDR platform to provide threat hunting and incident management capabilities. Threats and vulnerabilities are constantly being researched and codified to enable MDR analysts to rapidly identify, investigate and validate incidents as they occur, so they can deliver the appropriate remediation response.
What challenges does MDR solve?
Lack of resources:
Many organisations find themselves strained by the vast number of cyber security threats they face, especially those who are already struggling with understaffed or under-skilled security teams. MDR service providers overcome this issue by providing a predefined technology stack and team of highly skilled security analysts, offering a fully turnkey experience for the customer with 24/7 coverage.
Alert fatigue:
Implementing all these new security technologies is all well and good until security teams find themselves inundated by the massive numbers of alerts that they generate, especially as endpoints proliferate with IoT, remote working, connected supply chain partners and hybrid networks. Furthermore, being able to correctly respond to each alert requires a certain level of manpower and expertise, more so than is typically retained in-house. This burden can be quickly mitigated with the services of an MDR provider's security team who are on call around the clock, utilising their wealth of knowledge of endpoint security to sift through and respond to alerts quickly.
Tight budgets:
As the purse strings tighten, IT budgets are often the first on the chopping block. MDR service providers provide a cost-effective portfolio of services designed to enhance an organisation's cyber security defences without needing to invest upfront. The highly-skilled analysts, cutting-edge security tools, and the most up-to-date global databases that MDR service providers offer beyond the budgets, skill level, and resources of many enterprise organisations, thus providing incredible value.
How COOLSPIRiT can help
We strive to help our customers save valuable time, money and resources which is why we have partnered with industry-leading MDR solution providers to offer a range of products suitable for organisations of all sizes.
Contact our expert team today to learn more at 01246 454 222 or hello@coolspirit.co.uk.
