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About Us

Born in the heart of Derbyshire and proud of our roots and dedicated expert team. 

COOLSPIRiT has been providing data management and business-critical infrastructure solutions for over 20 years.

We are dedicated to the performance, protection and preservation of enterprise data and we take the time to listen to our customers and find out about their businesses. Only then can we solve their problems with solutions that employ the very latest technology.

We care what our customers think of us. That's why for the last five years we've asked our customers how we're performing in order to learn how we can do better. In our latest survey, 99% of customers say they'd recommend COOLSPIRiT. 

Our business is built on a solid foundation of the relationships we have nurtured and developed over many years, both with our partners and our customers.

Every member of our team makes the customers' needs their first priority and we are committed to selling and delivering the highest quality products and services.

With our team of Enterprise Solutions professionals, we can not only source the best product for the protection of your business data, but we also have the specialist skills required to design, deploy, project manage and support your chosen solution. 

Values

Our values centre around our team ethos and help us to continue to build, develop and maintain strong relationships with clients and partners.

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Integrity

We believe that trust is a fundamental requisite of good business.  We’re honest, transparent, respectful and committed to doing what’s best for our colleagues, customers and stakeholders.

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Honesty

Openness and honesty underpin the best relationships because they lead to trust and faith.  Strong and positive relationships built on these foundations are a large part of what differentiates us and have enabled us to accomplish so much.

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Dedication

Internal and external relationships drive our business so we have employed a team of extraordinary individuals who have the dedication and commitment to go above and beyond in order to deliver and support each other, our clients and stakeholders.

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Excellence

We strive to deliver the highest quality and value possible through simple, easy and relevant solutions.  Our team consistently excels and approaches every challenge with a determination to succeed and to put the customer at the centre of everything that we do.

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Mutual Respect

Our individual differences strengthen us as a team and the trust and respect that we have for each other, supported by listening, understanding different perspectives, and caring about others’ success, make us stronger and able to deliver results the right way.

The Team

A friendly bunch of dependable, trustworthy experts who are not averse to rolling up their sleeves and getting stuck in. With a go-anywhere, do-anything attitude, our individual teams are dedicated to providing great advice, customer service and support.

Why choose COOLSPIRiT? We hold genuine customer empathy and understanding at the heart of every communication and solution we deliver. 

We appreciate that every customer is different and it's key to us to understand their business and challenges, to ensure we offer a tailored solution each and every time. 

COOLSPIRIT is passionate in the way we implement our solutions ensuring they're right for the customer and their needs at the time, as well as ensuring we offer continual first-class service from onboarding, for the long-haul, with our GUARDiAN support offering 24/7 care and advice.

Our Process

Take the key steps to a successful project.

There are six key phases to a COOLSPIRiT project and our expert team will assist you every step of the way from pre-project, through the six key phases highlighted in our process. We have more than 20 years' experience in delivering our solution offering and we will work with you to make sure the whole project is as efficient and as effective as it can be. 

Ready to get to know us?

We'd love to speak companies that are looking for innovative, tailored solutions to their enterprise data needs. Whatever your company size, budget and challenges, we'd love to see how we can help!

Certifications condensed

COOLSPIRiT BSI Cert. Nos: FS 550303, IS 733967, EMS 753310, ITMS 764053

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