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Careers

Be part of the team. Our fast-paced and rewarding environment is perfect for people who have our customers' needs as their first priority.


 

Our values centre around our team ethos and help us to continue to build, develop and maintain strong relationships with clients and partners.

By holding the following beliefs we ensure a rewarding environment for all employees and an industry-leading experience for our customers:

  • Integrity
  • Honesty
  • Dedication
  • Excellence
  • Mutual Respect

Why be part of COOLSPIRiT? We hold genuine customer empathy and understanding at the heart of every communication and solution we deliver.

We appreciate that every customer is different and it's key to us to understand their business and challenges, to ensure we offer a tailored solution each and every time - that's where you come in...

COOLSPIRIT is passionate in the way we implement our solutions ensuring they're right for the customer and their needs at the time, as well as ensuring we offer continual first-class service from onboarding, for the long-haul. If you believe you hold the same ethos contact us today, telling us about yourself and attaching a copy of your CV: hello@coolspirit.co.uk

Current Opening: Sales Development Manager - People-Focused & Fun-Loving
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Calling A-Players, Trailblazers, and Sales Game-Changers!

Are you ready to step up, lead from the front, and make your mark?

If you’re a proven Sales Development Manager with a knack for transforming teams into unstoppable forces, keep reading - you’ve just found your next gig.

Your Mission: Lead, Inspire, Succeed

If your current role has become routine - focused solely on lead generation without deeper purpose - we're offering something more meaningful; find out more and register your interest HERE.

The Role at a Glance:

  • Sales Development Manager
  • Chesterfield, Derbyshire
  • £50,000–£65,000 Base (£100,000–£130,000 OTE)
  • Plus Accelerators, Bonus, Pension, Health & More

Your Background / Skills: Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring.

Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services

Current Opening: Sales Development Representative - Ready for better?
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Are You Ready to Turn Potential into Mastery?

If you’re feeling like your current role just isn’t challenging you — if you’re tired of dated playbooks and a lack of real coaching you’re reading the right Ad.

‘Been there’. ‘Don’t want to go there’. ‘No thanks’.

You’re not the kind of person who’s satisfied with just punching the clock and making sales calls that go nowhere. You want to see real impact, to know that your outreach actually matters, and to build the kind of skill set that sets you apart as a true sales professional.

You want something else. You want change, and you want to make your mark now; find out more and register your interest HERE.

The Role at a Glance:

  • Sales Development Representative (SDR)
  • Chesterfield, Derbyshire
  • £25,000 - £35,000 Base (£50,000 - £70,000 OTE)
  • Plus Accelerators, Bonus, Pension, Health & More

Your Background / Skills: Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring.

Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services

Current Opening: Senior Account Manager - Tech, People-Focused & Fun-Loving
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If you’re skilled at managing and growing accounts and craving a fresh challenge, then you’re in the right place.

Are you looking for an environment that pushes you to think bigger, close larger, and develop client relationships that truly stand out?

Do you want to work somewhere that values your expertise in both renewals and new business, where you can make a genuine impact on clients’ success?

Then keep reading; find out more and register your interest HERE.

The Role at a Glance:

  • Senior Account Manager
  • Chesterfield, Derbyshire
  • £45,000 – £55,000 Base (£90,000 - £110,000 OTE)
  • Plus Accelerators, Bonus, Pension, Health & More

Your Background / Skills: Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring, Relationship Management, Customer Success.

Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services

Current Opening: Account Manager - Tech, People-Focused & Fun-Loving
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If you’re skilled at managing and growing accounts and craving a fresh challenge, you’re reading about the right role.

Are you looking for an environment that pushes you to think bigger, close larger, and develop client relationships that truly stand out?

Do you want to work somewhere that values your expertise in both renewals and new business, where you can make a genuine impact on clients’ success?

If you believe this role is for you; find out more and register your interest HERE.

The Role at a Glance:

  • Account Manager
  • Chesterfield, Derbyshire
  • £30,000 – £45,000 Base £60,000 - £90,000 OTE
  • Plus Accelerators, Bonus, Pension, Health & More

Your Background / Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success.

Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services.

Sales Ops Support Manager - Ready to make a difference?
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Behind every great team is you… the dedicated, efficient & organised powerhouse working tirelessly behind the scenes ensuring operations run seamlessly, people are where they need to be, data is organised and customers are delighted.

You are the one that enables our sales teams to do what they do. We celebrate you.

This is a great time to join the business as we add new ‘A-Players’ to the team following recent investment. The role offers an incredible opportunity to grow with the team, taking on the challenge of building and leading a Sales Support function as the Account Team expands.

You’ll have the chance to shape the future of this critical role, driving success for a high-performing sales team while unlocking real career progression and leadership potential.

If you’re ready to make a meaningful impact and elevate your career, then register your interest HERE.

The Role at a Glance:

  • Sales Ops Support Manager
  • Chesterfield, Derbyshire
  • £35,000 + Company Performance Bonus (OTE £40,000 in Year 1)
  • Plus Pension, Health Care & More

Your Background / Skills: Admin, Project & Resource Coordination, Customer Support, CRM Management, Sales Admin, Sales Ops. Sales Enablement.

Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services, B2B Services.

Current Opening: IT Support Apprentice (Level 3) - The next tech guru?
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We're on the lookout for a passionate and driven individual to embark on an exhilarating Level 3 IT Apprenticeship.

You will be part of our GUARDiAN team; their fast-paced and rewarding environment is perfect for people who have customers' needs as their first priority.

In this role, you will work towards your Information Communications Technician Apprenticeship with our training partner, Baltic.

If you believe you could be our next IT support superstar, find out more and register your interest HERE.

Our Departments

Sales

Being part of the team that interacts with customers and prospects day in, and day out, it is important you are:

  • Adaptable: Respond quickly and accurately to requirements; adjust strategy if required.
  • Creative Problem Solving:  Short-term and strategic customer problem-solving.
  • Respect & empathy:  Demonstrate an open mind without prejudice attitude.
  • Customer Focus: Ensure customer service is maintained at the highest level.
  • Drive for Results: Meet deadlines for projects and maintain a high level of sales metrics.
  • Interpersonal Relationships: Share expertise with others, cooperate and collaborate at all levels within the organisation.
Pre-Sales

Working directly with the sales team, you are the customer's expert point of contact to deliver the correct solution. Responsibilities include:

  • Attend meetings with customers to determine technical and business requirements.
  • Produce and provide technical solutions in a professional manner and to agreed timeframes.
  • Create and confidently deliver technical presentations.
  • Build productive relationships internally and externally; fostering teamwork by keeping colleagues updated on activities.
  • Ability to understand business drivers and risks involved to the customer.
  • Sell technical solutions to the customer with professionalism and enthusiasm.
Engineering

As a member of the team who builds rapport and trust with our customers, once an order is placed, it is important you can ensure:

  • Successful implementation of customer solutions.
  • Provide analysis, suggestions, solutions, resolution, and advice to customers and their internal teams.
  • Troubleshooting and rectifying issues associated with the implementation and/or change of customer solutions.
  • Creation of deployment documentation i.e Statement of Work, Low Level Design.
  • Able to understand business drivers and risks involved to the customer.
  • Promote technical solutions to the customer with professionalism and enthusiasm.
Support

Being a key member of our GUARDiAN support team means you deliver:

  • Successful triaging of customer incidents.
  • Providing analysis, suggestions, solutions, and resolutions to service tickets.
  • Provide first-class responses to both e-ticket and phone-based queries.
  • Precise troubleshooting and rectification of issues within SLA.
  • Creation of deployment documentation and knowledge-based articles.
  • Deal with hardware break-fix within the customer environment.
  • Act as an escalation for customers on an out-of-hours Rota.
 
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Modern Workplace

We're proud of the investments we've made in our buildings; creating modern, accessible and comfortable spaces.

 
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Personal Development

We encourage employees to participate in professional opportunities and certifications, fully paid for by COOLSPIRiT.

 
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EV Charging

Complimentary EV charging for any COOLSPIRiT employee with an electric vehicle.

 
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Holidays

We are committed to a responsible and generous annual leave and personal time policy.

 
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Social Responsibilities

We host in-person and virtual social gatherings including vendor events, learning events, holiday celebrations, and more.

 
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Vehicle Parking

Ample free parking for all COOLSPIRiT employees.

Speculative Application

We'd love to hear from you, talk to one of our team about your skills and expertise which match the roles we may have available today, or to be kept in mind for future consideration when roles become available.