<img src="https://secure.leadforensics.com/86554.png" alt="" style="display:none;">

Our Process

As part of a COOLSPIRiT project, our expert team will take you through the six key phases of our process, working with you every step of the way.

Introduction

Nothing counts like experience and COOLSPIRiT has successfully completed over 1500 projects in 20 years.

From strategic consulting and business-case planning through technical design, to migration and deployment, our skills extend across the whole IT spectrum.

Investigation

Nothing counts as much as experience and COOLSPIRiT has successfully completed over 1500 projects in 20 years.

From strategic consulting and business-case planning through technical design to migration and deployment, our skills extend across the whole IT spectrum.

Product

We work with more than 30 of the leading manufacturers, offering impartial and practical advice on the products and services available on the market. Whether you prefer long-established and proven products or wish to consider the latest, up-to-the-minute developments in data storage technology, we can guide you through the selection process.

Our knowledge, technical pre-sales team will review your requirements and the challenges you want to address and choose a partner that will deliver a solution best suited to your business’ individual needs.

Plan

At COOLSPIRiT our people are chosen for their leadership and communication skills as well as their technical excellence. Qualified staff will question and challenge you whilst providing knowledge and advice in order to ensure that your chosen solution is the best for your business, not just now but for the foreseeable future.

A combination of our Pre-Sales, Technical and Account Management teams are on hand to steer your project from the start and our dedicated Project Manager makes sure the process stays on track and your solution is delivered on time and within budget. 

Installation

We can work in a way that best suits your business and is tailored to your particular needs:

A PRINCE2 practitioner will be able to competently navigate you through the essentials, with the reassurance that your solution is delivered efficiently.

Agile Project Management can work alongside more formal project management methodologies such as PRINCE2 but provides an approach that offers more agility, whilst retaining the concept of competent project delivery.

ITIL combines the latest thinking with sound, common-sense guidance and is the most widely used approach to IT Service Management.No successful deployment is complete without appropriate training to meet the needs of your business. The success of your project is compounded by getting the most out of it; fully understanding it and learning how to use all the features successfully will ensure you get the greatest return on investment. Delivered by highly skilled experts, COOLSPIRiT offers multiple training options to meet the unique needs of every customer.

iso9001-logo

 

our-process-installation-training-roadmap-graphic

Training

No successful deployment is complete without appropriate training to meet the needs of your business. The success of your project is compounded by getting the most out of it; fully understanding it and learning how to use all the features successfully will ensure you get the greatest return on investment.

Delivered by highly skilled experts, COOLSPIRiT offers multiple training options to meet the unique needs of every customer.

Explore our process for yourself

We're committed to providing streamlined, cost-effective, innovative solutions for the implementation of your project. Whatever your requirements, our long-standing, trusted process allows us to implement an innovative, bespoke solution that meets the needs of your business.