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Accreditations

At COOLSPIRiT we pride ourselves on offering excellence at every stage of our service, with a focus on value and expertise. 

We care what our customers think of us and the services we deliver. That’s why for the last five years we’ve asked our customers how we’re performing in order to learn how we can do better. In our latest survey 98% of customers say they would recommend COOLSPIRiT.

However, how we perform and help our employees to offer the best service possible to our customers, is by ensuring robust processes, procedures and accreditations are in place - which are the backbone of all tasks performed.

COOLSPIRiT strives to hold as many certifications and accreditations as possible to help enable a fantastic customer experience. From process-driven accreditations to in-depth technical certifications and procurement framework engagement, we strive to make our customer service the best in class.

Accreditations

The following accreditations demonstrate of our commitment to high-quality service and providing fantastic value, through our achieved accreditations: 

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Customer satisfaction is a foundation that COOLSPIRiT is built upon.

To achieve this we needed robust procedures in place that highlight where we can improve for our customers. Since being awarded ISO 9001:2008 in 2009 we have achieved to implement these procedures, and we have now been awarded the 2015 edition, building upon the proven accreditation that controls the core methods of our business.

Learn more about ISO 9001 >>

  • Bringing quality and continuous improvement into the heart of the business
  • Leadership
  • Risk and opportunity management
  • An integrated approach
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ISO 27001 is the international standard that is recognised globally for managing risks to the security of information.

The standard is now rated as the preferred choice for creating and managing a robust, dynamic and adaptable information security management system (ISMS). Our certification to ISO 27001 allows us to provide assurances to our customers and other stakeholders that we are comprehensively managing the security of the information we hold.

Learn more about ISO 27001 >>

Brand Strategy Manager, Alex Raben, commented:

“In an ever-evolving landscape where information security is of the utmost importance, we are delighted to have achieved ISO 27001 certification. This, together with our ISO 9001 certification, enables us to deliver quality and robust services to our customers.”
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Cyber Essentials is a simple but effective, Government backed scheme that organisations protect themselves, whatever its size, against a whole range of the most common cyber attacks.

COOLSPIRiT hold both Cyber Essentials and Cyber Essentials Plus offering peace of mind that our defences will protect against the vast majority of common cyber attacks, simply because these attacks are looking for targets which do not have the Cyber Essentials technical controls in place.

Learn more about our Cyber Essentials >>

Enabled by the IASME consortium, Cyber Essentials certification offers:

  • Reassurance that we work to secure our IT against cyber attacks
  • Enables and designs cyber security measures to be in place
  • Clear view of the organisation's cyber security level
  • Government contracts assurance
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We're building on our long history of helping Public Sector customers with their data protection and management projects.

The team at COOLSPIRiT are proud to announce that we have been awarded official supplier status of services to the G-Cloud 12 Framework, which is accessible to all Public Sector organisations via the Digital Marketplace.

Learn more about our G-Cloud 12 Framework >>

Services available on the G-Cloud 12 Framework (RM1557.12) are:

  • Cloud Hosting
  • Cloud Software
  • Cloud Support

This award enables our Public Sector customers to procure these services, faster and more cost-effectively than entering into individual procurement contracts.

Accredited expertise that you can trust

If you're looking for a reliable and trustworthy supplier, our defined processes and long-standing reputation as a value-adding provider of cloud solutions ensures we can manage your next data management or data protection project without the hassle.