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GUARDiAN Support

We've been ensuring the performance, protection and preservation of data since 1998.

Having helped our customers protect and deliver their data for over two decades now, we've learned a thing or two in that time.

We've been delivering Commvault solutions since 2008, and in 2019 we created GUARDiAN - our in-house customer service arm exclusively for our Commvault customers. We are incredibly proud of our GUARDiAN team for providing wholly bespoke and dedicated customer service.

Whether you are looking to deploy a new data protection system or need expert advice and support, you'll find it from our expert team at COOLSPIRiT, with our GUARDiAN solutions and services.

Need support? Our contact details are below. Upon a ticket being raised and accepted, if a remote session is required, we'll start it here: https://remote.databarracks.com

0800 033 6633

support@databarracks.com

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276

Total incidents handled in April 2025

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98%

SLA status achieved in April 2025

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7 secs

Average call answer time in April 2025

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8 mins

Average call duration in April 2025

GUARDiAN

Our GUARDiAN support offers completely bespoke, dedicated customer service to our Commvault customers.