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COVID-19 UPDATE MESSAGE

COOLSPIRiT COVID-19 UPDATE MESSAGE

Written on: Mar 24, 2020 12:10:07 PM

Written by: Alex Raben

Topic

[COOLSPIRiT]

Valued Customers and Partners,

As we continue to monitor the latest updates and information about the global COVID-19 outbreak, we are taking additional stringent health precautions to ensure we safeguard the health of our employees and preserve our ability to operate normally.

Please be assured, as a business, we are fully operational with remote working implemented for the safety of our employees. Customers have continued support assistance via our GUARDiAN support desk for any Commvault and data protection queries you may need help with.

With these precautions in place, we continue to process orders as normal with product shipment lead times advised by our vendor partners (please note if you require a specific vendor CV-19 statement, this can be obtained from our team).

We are working hard to keep everything this way and will update this article immediately if required. We understand that these are problematic times for many companies and the COOLSPIRiT team are here to help you the best we can. Please don't hesitate to get in touch if you have any question or concerns.

If you have a valid support contract with us, you can contact our GUARDiAN support team on 01246 454 333, if you require any general data protection assistance and advice, you can contact our Enterprise Solutions team on 01246 454 222.

For all other matters, you can contact us on email: hello@coolspirit.co.uk, telephone: 01246 454 222 or your relevant Account Manager directly for any quote or order queries you may have.

We appreciate your continued support during this time.

Kind regards,

The COOLSPIRiT Team

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