Moving your Commvault Support

De-risk the protection of your critical data by moving to the UK's leading Commvault expert team...

Commvault Elite Solution Provider with Service Advantage_200

We understand that you've been with a Commvault accredited support supplier who are now ceasing support for your environment. Moving to a new provider may be daunting and unfamiliar - but we're confident you will never look back after moving to GUARDiAN.

We're so confident you will be happy, we are offering all new customers FREE support between now and the end of their current CASP support contract...

Within this time, you will get the chance to interact with the team, raise support tickets and test our expert service. Then after this date, it is your choice to continue with the service.

For more than a decade COOLSPIRiT have been offering Commvault solutions to a wide range of organisations, ensuring we're one of the UK's leading Commvault Elite Solution Providers.

Because of this experience and our team's expert in-house capabilities we offer an exclusive customer service arm for our Commvault customers - GUARDiAN.

So, whether you're looking to deploy a new data protection system or need expert advice and support about a specific Commvault query, you'll get the guidance and help, whatever your needs, get started today.

Why not view our CASP Support and Managed Service data Ssheets for detailed insights into the support service we can offer your company?

GUARDiAN

With our in-house support for Commvault customers you've never been in safer hands when it comes to personalised support and customer service. GUARDiAN customers also have access to our additional products and services:

GUARDiAN Appliance

The GUARDiAN Appliance is a data management solution that tightly integrates compute, storage, full lifecycle data management and analytics into a single platform across the data centre and the cloud.

GUARDiAN Professional Services

With industry-leading experience, our Commvault Master certified professional services team are ready to help; whether for a new deployment or an upgrade. You can be assured that you’ll be delighted with all services carried out by our team, due to their diligent and committed approach.

GUARDiAN Champion

As a GUARDiAN customer, you will benefit from exclusive access to a GUARDiAN Champion. Your Champion is part of our highly talented pool of Commvault accredited engineering and support personnel. They are with you every step of the way on your GUARDiAN journey.

Moving to GUARDiAN

We understand that if you've been with a supplier for a long time, then moving to a new supplier may be daunting and unfamiliar - but we're confident you will never look back after moving to GUARDiAN. We're so confident you will be happy that we are offering any new customer free support until current renewal date.

Within this time, you will get the chance to interact with the team, raise support tickets and test our expert service.

Then after this date, it is your choice to continue with the service...

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Three reason to use GUARDiAN Support for your Commvault environment

1

Experience

Having deployed Commvault since 2008, holding Platinum Partner status since 2013, being awarded EMEA Partner of the Year in 2016 and Service Advantage Plus in 2018 acknowledges our abilities.

2

Qualifications

Our highly talented team include Commvault accredited Masters who are industry-leading accredited support personnel. They are with you every step of the way on your GUARDiAN journey.

3

Assurance

Helping customers protect and deliver their data for over two decades, we've learned a thing or two. Customer satisfaction is top priority for our GUARDiAN team; proven by an average monthly SLA achievement of 98%.

24/7 Commvault Support

GUARDiAN is our team of industry-leading dedicated Commvault experts who consult, design, implement and support your Commvault infrastructure. With the largest amount of Commvault qualifications held within any team in the UK, you can be assured your business-critical data is in safe hands with our experts.

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